Why sensitivity in speech is especially needed in the internet age

The Bhagavad-gita (17.15) urges us to speak the truth sensitively — that is, in a manner which is non-agitating at the very least and pleasing at best so that the communication benefits its hearers. While such sensitivity in speech has been required throughout the ages, it has become all the more essential in today's internet age. Why more essential? Due to three reasons: speed, fragmentation and longevity.  

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